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Policy Comparison

Policy comparison helps teams identify differences in coverage, wordings, endorsements and conditions across policies or versions - a common task in underwriting, claims and client service.

Scenario

A team needs to compare two policy wordings - for example, expiring vs renewal, competing quotes, or manuscript vs standard form - and produce a clear summary of material differences.

Documents and materials required

MaterialWhere in Nairo
Policy documents to compareAssistant context, Project, or Insight Table
Standard wordings and endorsement libraryLibrary
Comparison criteriaColumn prompts or structured questions

Suggested approach

Option A - Assistant (ad hoc comparison)

  1. Upload both policies to the Library or select them as Assistant context
  2. Ask a structured comparison question
  3. Review available references for each difference identified
  4. Save useful outputs for the case file

Best for: one-off comparisons, exploratory analysis, client-facing summary drafts.

Option B - Insight Table (repeatable comparison criteria)

  1. Create a review with documents as rows (each policy version or option)
  2. Define columns for each comparison dimension
  3. Run columns and compare answers across rows in the table
  4. Use the detail panel to verify outputs and available references per cell

Best for: comparing many variants against the same criteria, programme reviews, audit samples.

Option C - Actions (structured deliverable)

If your team has a comparison Action configured, run it with both policies as inputs. Review the deliverable before sharing.

Human review checkpoint

Policy comparison errors can have significant coverage implications. Reviewers must:

  • Verify each cited section exists and is interpreted correctly
  • Flag immaterial vs material differences according to team standards
  • Escalate manuscript or non-standard language to a senior reviewer
  • Not rely on AI comparison as the sole basis for coverage advice

What this use case is not

This use case does not provide legal advice or replace qualified coverage interpretation.

Nairo does not automatically determine which policy is “better” for a client - that requires professional judgment.

Getting started

Compare two policies your team has already reviewed manually. Assess whether Nairo identifies the same material differences and whether available references allow efficient verification.